Private Cloud Hosting

Data Integrity is an overarching, critical requirement when conducting clinical trials. As part of our committment to this end, we have contracted for space in two TIER III, SSAE-18 certified data centers in the Austin, TX area. But we didn’t stop there. Our IT infrastructure gives you confidence that your data – all your data – will be there when you need it.

Study Hosting

  • All study data is hosted in SSAE-18 certified data centers
  • Historical up-time of over 99%
  • Studies are assigned non-overlapping resources for security
  • Virtual technology allows expansion of study server resources on demand as needed
  • Since VISION is web-based, our clients need no extra equipment or infrastructure for study hosting
  • Prelude Dynamics takes care of server maintenance and support
  • Study data is backed up to alternate data center on an hourly basis
  • Study archives are maintained as per MSA – typically three years

Physical Security

  • Data centers are manned 24/7/365
  • Entry requires prior authorization and presentation of government-issued photo ID
  • Servers are in locked cages and can only be accessed by designated Prelude Dynamics staff members
  • Video surveillance runs and is monitored continuously

Electronic Security

  • Data is encrypted in transit using a minimum of 256-bits
  • TSL is used for all public-facing IPs
  • Data can be encrypted at rest on a field-by-field basis
  • Corporate firewalls are in place to supplement those of the data centers
  • Linux OS and virus scanners provide a high level of security

Business Continuity and Disaster Recovery

  • Server Monitor system monitors server performance and alerts staff members of potential issues
  • Disaster Recovery procedures are tested on a regular basis
  • Data centers are equipped with redundant state-of-the-art environmental controls to ensure optimal conditions for server operations.
  • Data centers are equipped with backup power generators